[{"data": {"name": "Is the Customer Always Right? The Potential for Racial Bias in Customer Evaluations of Employee Performance", "@type": "ScholarlyArticle", "genre": "journal-article", "author": [{"name": "MICHAEL LYNN", "@type": "Person"}, {"name": "MICHAEL STURMAN", "@type": "Person"}], "@context": "http://schema.org/", "encoding": [{"@type": "MediaObject", "contentUrl": "https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1095&context=articles", "encodingFormat": "application/pdf"}], "publisher": {"name": "Wiley", "@type": "Organization"}, "identifier": [{"@type": "PropertyValue", "value": "10.1111/j.1559-1816.2011.00803.x", "propertyID": "DOI"}, {"@type": "PropertyValue", "value": "CCmEbGQ6xJejU-CTih2w1cCQ6Nb-CDruDAQ6obApT-CRtayYY63HwrJ", "propertyID": "ISCC"}], "datePublished": "2011-09-01"}, "schema": "schema.org", "mediatype": "application/ld+json"}]