[{"data": {"name": "Impact of IT Service Management Frameworks on\u00a0the\u00a0IT Organization", "@type": "ScholarlyArticle", "genre": "journal-article", "author": [{"name": "Mauricio Marrone", "@type": "Person"}, {"name": "Lutz M. Kolbe", "@type": "Person"}], "license": "cc-by-nc", "@context": "http://schema.org/", "encoding": [{"@type": "MediaObject", "contentUrl": "https://link.springer.com/content/pdf/10.1007%2Fs12599-010-0141-5.pdf", "encodingFormat": "application/pdf"}, {"@type": "MediaObject", "contentUrl": "https://link.springer.com/content/pdf/10.1007/s12599-010-0141-5.pdf", "encodingFormat": "application/pdf"}], "publisher": {"name": "Springer Science and Business Media LLC", "@type": "Organization"}, "identifier": [{"@type": "PropertyValue", "value": "10.1007/s12599-010-0141-5", "propertyID": "DOI"}, {"@type": "PropertyValue", "value": "CChFYu1AEDEBG-CT4RiWKtGXs5P-CDv917UJGZ1Qr-CRGxCMuNXPqwZ", "propertyID": "ISCC"}], "datePublished": "2011-01-15"}, "schema": "schema.org", "mediatype": "application/ld+json"}]