[{"data": {"name": "Service Recovery-A Promising Strategy for Customer Loyalty", "@type": "ScholarlyArticle", "genre": "journal-article", "@context": "http://schema.org/", "encoding": [{"@type": "MediaObject", "contentUrl": "https://doi.org/10.21275/v5i2.nov161094", "encodingFormat": "application/pdf"}], "publisher": {"name": "International Journal of Science and Research", "@type": "Organization"}, "identifier": [{"@type": "PropertyValue", "value": "10.21275/v5i2.nov161094", "propertyID": "DOI"}, {"@type": "PropertyValue", "value": "CC15Pd6Pesu62-CTM5gHXtJ1FNR-CDdCUPrH7LtdS-CRYHgYxquyKEq", "propertyID": "ISCC"}], "datePublished": "2016-02-05"}, "schema": "schema.org", "mediatype": "application/ld+json"}]